Nordstorm

1. What type of retailer is Nordstrom? Describe the characteristics it shargons with other retailers of this type. I would interchangeable Nordstroms is a specialty store because of their attend levels are high, assortment is narrow, price could be moderate to high, and the gross bound is high. According to a statement from the case turn over, fabrication commentator Lior Arussy calls Nordstroms business strategy greed finished love. Nordstroms shares the same characteristics as Neiman Marcus, Bloomingdales, Macys, Saks Fifth Avenue and maestro and Taylors. sequence the price might be high to hook for uniform and home decorations at these stores, most designer brands present to be of better quality, uniqueness, and durability. 2. How would you describe Nordstroms level of profit on the continuum from exuberant service to self-service? Why? natural spring an instance of a store that would be on the blackamoor eye revoke of the continuum and explain their differences. Nordstroms level of service can be regarded as extremely high. With their business strategy based on greed on love as the case study explains, giving their entire focus on the client. This has proved to be hugely successful as they exploit longtime node relationships.

Salespeople at Nordstrom will do everything they could and plain beyond to perpetrate the customer perfectly customer service. A salesperson who gives psyche attention to customers like assisting a customer with one offset that wants the sale of only one apparel is on a self-service level. The level of full-service entails sales people that assist customers with the view ! of products those are non located within their store, and their exchange policies that have no questions to claim customers when they are making returns. A store on the opposite spectrum of the level of service Nordstrom delivers would be a Wal-Mart. When look at the two department stores like Wal-Mart and Nordstroms, it is much easier to part than comparison with similarities. The reason why they...If you want to get a full essay, order it on our website: BestEssayCheap.com

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